My stay at Hotel Stary had its ups and downs. The location right by the main square was fantastic for exploring Krakow, though noise from nearby festivities kept me up at night. I enjoyed the luxurious spa facilities, but I faced issues with staff services and room conditions that detracted from the overall experience.
Rooms
6.0
The room was large and beautifully decorated, but it lacked natural light and had a disappointing hard mattress. I found cobwebs in the corners, which was unexpected for a hotel of this caliber.
Service
5.0
While some staff were friendly and helpful, I experienced inconsistency. There were times when I felt that the staff could have been more attentive to my requests.
Location
8.0
The hotel's prime location, just off the main square, made it easy to explore the city. However, the noise from celebrations nearby was disruptive.
Dining
7.0
The breakfast was quite rich and featured a great variety of items. It was unfortunate that the prices for meals were a bit on the higher side.
Facilities
7.0
The spa facilities were good and offered a relaxing atmosphere after my daily adventures. However, the gym was quite limited, which was disappointing.
Bill
United States of America,
November
2024
6.4/10
I had a wonderful stay at Hotel Stary, with its really good staff and prime location just off the central square. The modern and stylistic design of the hotel truly stood out, though I did find the lack of tea/coffee facilities in the room a bit inconvenient. Overall, the spa facilities provided a much-needed relaxation after a day of exploring the city, but the heat in the changing area was quite uncomfortable at times.
Rooms
9.0
The room was spacious and stylish, with a good bathroom layout. though I did miss having a tea kettle. The blackout curtains were effective, ensuring a good night's sleep.
Service
9.0
I experienced excellent service throughout my stay, with staff who were always attentive and eager to help. However, some mornings, the breakfast staff seemed a bit confused about menu options, like distinguishing fried eggs from soft-boiled ones.
Location
10.0
The hotel’s location was absolutely perfect, just minutes from the main square. making it easy to explore local attractions and indulge in the delicious cuisine nearby.
Dining
8.0
The on-site restaurant offered fantastic dishes with great quality. The breakfast spread was impressive, though it came at a fairly steep price.
Facilities
8.0
The spa facilities were a highlight, especially the sauna and relaxation pool. though the heat in the changing area could use some improvement.
Chris
United States of America,
November
2024
5.4/10
My stay at Hotel Stary had its ups and downs. The location is unbeatable, just a couple of minutes from the main square, which is perfect for exploring Krakow. However, my room lacked tea and coffee facilities, and the lighting was overly dim, making it frustrating at times. The spa area was a nice bonus, providing a relaxing escape after a day of sightseeing, but I did face some issues with the room layout and conveniences like plugs and switches.
Rooms
6.0
The room was stylish and spacious, although the lighting was quite subdued and the bed was a bit too high off the floor, making it awkward to reach things like the complimentary water they provided. I also found the bathroom design odd, with a peculiar marble sink that could use improvement.
Service
9.0
The staff were always friendly and attentive, quickly addressing issues like noise from the restaurant and assisting with room changes. They genuinely seemed eager to help, making the overall experience more enjoyable.
Location
10.0
Situated just off the main square, the hotel's location couldn't be better for exploring all that Krakow has to offer, from restaurants to historic sites.
Dining
7.0
I didn’t have breakfast at the hotel due to the price, but did enjoy the rooftop Sky Bar. Although the drinks there were a bit pricey, the views were lovely.
Facilities
8.0
The spa and pool facilities provided a tranquil retreat after a long day. The area was well-equipped, adding a touch of luxury to my stay.
Roy
United States of America,
October
2024
5.4/10
My stay at Hotel Stary was a mix of highs and lows. The location is fantastic, just steps away from the main square, making it easy to explore Krakow. I enjoyed the varied breakfast buffet and the luxurious spa facilities, but there were some issues with the room's layout and insufficient lighting. Overall, it was a decent experience but not without its quirks.
Rooms
8.0
The room was spacious and comfortable, though quite dark. I wished for more lighting near the mirror, and the sockets were awkwardly placed on the floor. The lack of tea/coffee facilities was also a downside.
Service
8.0
The staff were attentive and helpful. I appreciated their willingness to provide a kettle upon request, and they managed room service efficiently. However, the reception could have been warmer.
Location
9.0
The hotel's location was perfect. it was just a short walk to the bustling main square and many local restaurants and bars. This made accessing attractions very convenient.
Dining
8.0
I enjoyed the breakfast, which had great quality options. from fresh fruits to made-to-order omelets. However, I felt some of the hot options could have been more varied.
Facilities
9.0
The spa was one of the highlights for me. I loved the jacuzzi and found the pool area relaxing, though it could get crowded. I just wished the gym could be a bit more isolated during spa treatments.
Dick
United States of America,
October
2024
5.6/10
I enjoyed my stay at Hotel Stary, primarily due to its superb location just off the main square, making it convenient for sightseeing. However, the rooms left much to be desired; while spacious, they felt excessively dark and lacked comfort in their design. Despite the beautiful bathrooms and excellent cleanliness, the overall experience was marred by several design flaws that diminished my comfort.
Rooms
5.0
The rooms were spacious but poorly designed, feeling gloomy with their dark decor. The uncomfortable bed and poorly placed furniture added to the problem.
Service
6.0
The staff was generally helpful, though I encountered issues with room changes and requests for extra pillows. Service felt a bit strained at times.
Location
9.0
The hotel's location is fantastic, just steps away from the vibrant main square, making it easy to explore all that Krakow has to offer.
Dining
6.0
I didn't experience the hotel dining options, but breakfast appeared to have a fair variety with made-to-order items available.
Facilities
5.0
The pool and spa area were stylish but lacked adequate maintenance, particularly with slippery floors that needed attention.